Centralized subrogation reduces the days to recovery by an average of 27.4%. These numbers are substantial and can directly affect increases in both customer retention and profit.

Praxis’s subrogation specialists are trained to think like plaintiffs who must pursue claims to ultimate recovery on behalf of the carrier. They possess the skills and characteristics necessary to efficiently and cost-effectively recover payment. Centralizing your subrogation efforts with Praxis not only takes superfluous workload off of claims adjusters’ desks; it allows the people who are best trained in the position to achieve optimal results.

• If the front line claim adjusters have different duties with different priorities, subrogation can take a backseat. For example, review coverage, set reserves, negotiate settlements, control indemnity, and close claims are all likely high priority and very important adjuster objectives. Consider the use of metrics to evaluate results and performance. If results and performance do not meet published industry benchmarks, consider centralizing subrogation.
• If your company utilizes front line claim adjusters to handle subrogation, conduct a closed file audit to examine the number of your missed subrogation opportunities. If that number is high, consider refining your subrogation process.
• If the claims department is missing opportunities to refer claims to subrogation, department heads should explore ways to facilitate communication and highlight causation. If the problem is not easily solved, consider centralized subrogation.

Can your company afford to miss opportunities or train new subrogation specialists?
Or should you consider Praxis for your subrogation needs?